Client case study

Plumbing Supply and Distributor

Six Florida locations, one provider, from the circuit to the desktop.

Plumbing Supply and Distributor is one of the leading independent plumbing supply distributors in Florida, with six locations, each carrying a designer showroom, a contractor counter and a stocking warehouse. It came to T Advisors for a technical analysis of a growing business, and now takes connectivity, voice, network security and desktop management from a single provider.

6
Locations across Florida
3
Connectivity feeds at each site
100+
Employees on one platform
1
Provider, circuit to desktop

The challenge

Plumbing Supply and Distributor was growing, and its telephony, network, security and desktop environment all had to grow with it. Rather than tackle them one at a time, the company asked T Advisors to assess all four together across every location.

The company made one decision early that shaped the entire project: use a single provider for everything, rather than pick the best vendor in each category and manage them separately.

What T Advisors did

  1. 01

    A technical review across four areas

    T Advisors assessed telephony, network, security and desktops at all six locations, then defined what each would need to support a growing business.

  2. 02

    Providers quoted against the same requirement

    Several providers were invited to bid on one shared requirement, so their proposals could be compared like for like. The company chose to go with a single provider and contracted TPx.

  3. 03

    Connectivity and SD-WAN at every location

    Each location got three connections: coax, fiber and cellular. SD-WAN runs across all three, providing failover, path diversity, traffic shaping and prioritization.

  4. 04

    Voice, security and desktops

    TPx UCaaS for more than 100 employees, including IP phones, desktop software and mobile apps. Fortinet firewalls and network security at every location, and TPx desktop management on every PC.

Where it stands today

One provider, six locations, four systems.

Sites

Six locations across Florida.

From one provider

Connectivity, SD-WAN, UCaaS, network security and desktop management.

Internet

Three feeds at every location: coax, fiber and cellular.

Voice

Over 100 employees on IP phones, desktop software and mobility apps.

Why the company chose one provider

Four systems, six locations, one point of accountability. Rather than manage separate vendors for connectivity, voice, security and desktops, the company wanted a single provider responsible for all of it. TPx was the one that could deliver the full scope.

Technology Advisory Group

Request a technology assessment

Four systems across six locations, reviewed together and quoted against one requirement. The same approach applies to any growing estate.

Related services

The services behind this engagement