Managed Services

T Advisors helps companies decide which IT functions to keep in house and which to outsource, then selects the managed services partner and writes an agreement tied to outcomes. It is for businesses in growth or post-acquisition integration that need internal IT focused on the work only an insider can do.

Internal IT is a balance. Some functions must stay in house. Others run better outsourced to a partner whose scale and tooling beat what the company can build in house. T Advisors helps clients draw that line clearly.

T Advisors helps select the managed services partners that fit the company's size, hours, regulatory posture, and ticket profile. The firm designs the working agreement so SLAs are tied to outcomes, not just response times, and so the relationship is built to be reviewed every year.

For clients in the middle of growth or post-acquisition integration, managed services often unlock the breathing room to focus internal IT on the work only an insider can do.

What this looks like in practice

  • Managed firewall and network security
  • Remote IT helpdesk and end-user support
  • Full or partial IT function outsourcing
  • SLA design tied to outcomes
  • Working agreement and partner governance
  • Annual review and rebid discipline

Track record. The partner network includes managed service providers across helpdesk, firewall, and infrastructure operations for organizations of various sizes.

Technology Advisory Group . Managed Services
Frequently asked

Questions about managed services

Some IT functions must stay in house, and others run better with a partner whose scale and tooling beat what the company can build itself. T Advisors helps the business draw that line clearly before any partner is chosen.

Against the company's size, hours of operation, regulatory posture and ticket profile. The partner network includes managed service providers across helpdesk, firewall and infrastructure operations for organizations of various sizes.

The working agreement ties service levels to outcomes rather than only to response times, and the relationship is set up to be reviewed, and rebid if necessary, every year.

For companies in a period of growth or post-acquisition integration, managed services often give internal IT the room to focus on the work only an insider can do.

Related services

Other Technology Advisory Group services

Related work

Where this service has been delivered